Reactive Maintenance
Reactive Maintenance Services
WHL Projects
At WHL Projects, we understand that even the most well-maintained buildings encounter unexpected issues. Our reactive maintenance services are designed to respond swiftly and effectively to these situations, keeping your facilities safe, compliant, and operational.
​
From minor repairs to urgent system failures, our experienced team works quickly to resolve problems and minimise disruption. We also support clients in creating a balanced approach that combines reactive and preventive maintenance for long-term asset reliability and performance.
Our Approach to Reactive Maintenance
Reactive maintenance plays a vital role in any effective maintenance strategy. It involves addressing problems as they arise—whether that’s a broken pipe, a faulty light fitting, or a critical system failure. WHL Projects offers professional, reliable reactive maintenance services that ensure issues are dealt with promptly and efficiently.
Reactive vs Preventive Maintenance
Reactive maintenance is used in response to unexpected breakdowns, while preventive maintenance is scheduled in advance to reduce the risk of those breakdowns. A well-balanced strategy uses both, planned inspections and servicing to maintain performance, alongside fast reactive support when things go wrong.
When Is Reactive Maintenance Needed?
Reactive maintenance is essential in situations such as:
-
Emergency repairs following storm damage or vandalism
-
Sudden failure of lighting, heating, or plumbing systems
-
Malfunctioning security or fire safety equipment
-
Urgent fixes needed to ensure compliance or health and safety
WHL’s Reactive Maintenance Services Include:
-
Rapid-response callouts and emergency repairs
-
Fully qualified maintenance engineers and tradespeople
-
Transparent reporting and cost tracking
-
Integration with existing maintenance plans and facilities management strategies
-
Full compliance with relevant regulations and safety requirements
We understand that downtime and disruption can have serious consequences for your organisation. That’s why we prioritise swift action, clear communication, and reliable results in every reactive maintenance job we undertake.
Frequently Asked Questions
​
How does reactive maintenance differ from preventive maintenance?
Reactive vs preventive maintenance is about timing and purpose. Reactive maintenance deals with problems after they occur, such as fixing a broken boiler. Preventive maintenance is proactive, servicing equipment regularly to reduce the likelihood of breakdowns. Both play an important role in a balanced maintenance plan.
​
When should I use reactive maintenance?
Reactive maintenance is ideal when issues arise unexpectedly or when immediate attention is needed. This includes sudden system failures, urgent safety concerns, or damage from external events.
​
Can reactive maintenance be planned?
While the term implies urgency, reactive maintenance can be integrated into broader planning. For example, knowing that certain systems are prone to failure may help you prepare resources or contractors for quick intervention.
​
What are the benefits of reactive maintenance?
Reactive maintenance allows for quick action in critical situations, helping to avoid extended downtime and ensure safety. When paired with a solid preventive maintenance strategy, it provides a comprehensive approach to asset care and risk management.